Exhibitor FAQ

Vendors – Frequently Asked Questions

How can I apply to your festivals?

To apply to be a vendor at one of our festivals simply download and print out the appropriate application. Complete the entire application and send pages 1 & 2 along with full payment to:

Star Events, LLC, 1609 W. Belmont Ave., Chicago, IL 60657

Please keep the “Terms and Conditions” pages for your records and personal information.

Can I send in my application now and pay later?

No. The only way for your application to be complete is to return pages 1 & 2 signed with proper payment and necessary paperwork. It is not possible to “hold” spaces or send items separately. Incomplete applications will be sent back to applicant.

Why do I need to keep the ‘Terms and Conditions’?

So you are fully aware of policies, deadlines, and information imperative to the festival.

When will I know when if I am accepted to participate in the festival?

Vendors that applied by the application deadline will be notified of acceptance by the date indicated on the appropriate application in the “Confirmation” Section of the application. Vendors that have applied after the deadlines will be notified of acceptance when all other spacing decisions have been made.

Will my pictures get returned?

No. Images sent along with applications will not typically be returned to applicants. We create a file for each participant and try and keep up-to-date images on-fle for reference throughout the season.

Can I use the same images for each festival?

No. You are more than welcome to use the same types of images for each festival, however, each application requires 3 images of art / merchandise. Images cannot be shared between festivals and clients.

What happens if I need to cancel or pull out of the festival after I have applied?

Participants may cancel application to the festival on or before 21 days prior to the festival. All cancelation requests must be made in writing and are subject for approval.

How do I get a refund from the festival?

Refunds for booth fees will be issued, minus a $50 per show processing fee, if the request is made in writing such as an email, fax or certified mail on or before 21 days prior to the festival.

Refund requests made after 21 days prior the to festival are ineligible for a refund. However, throughout the season, full upgrade refunds will be made on an ongoing basis if the request for corner, double booth or electricity could not be met.

Will I get a refund from the festival if it rains?

Unfortunately, no. But luckily, this has not been the case in the past. We can’t control the weather, but always hope for the best!

Can I add electricity or equipment to my application after I have turned it in?

Yes. Equipment and Electricity may be added to applications up to 14 days prior to the event with a written request and complete payment. Additional requests for equipment and electricity are subject to approval.

Can I use a canopy with my company logo?

Tents and canopies with company logos are permitted on a case-by-case basis. Please contact StarEvents, LLC for further assistance at (773)665-4682

Can I store extra materials and or merchandise on site?

StarEvents, LLC does not offer on site storage for any materials. All merchandise and equipment must fit inside your specified booth space.

Can I bring my own music for my booth?

No. Amplified sound such as stereos, boom boxes, radios, etc are not permitted at any festival. Amplified sound has been known to create conflict with adjacent participants. Any Participants with amplified sound may be asked to vacate the premises and will not receive a refund.

Who do I talk to on site if I have any questions or concerns?

StarEvents staff is present at every festival. They are identified by Star Events t-shirts and walkie-talkies. Any staff member will be able to answer any question or concern you may have.

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