1609 W. Belmont Ave, Chicago, IL 60657 773.665.4682
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Festival FAQs

Didn’t find the answer you are looking for? Email us and we’ll get back to you as soon as possible.

Our office hours are 9am – 5pm Tuesday through Friday. We are closed on Mondays.
Please note, the following answers are based on most situations. There may be some exceptions at specific events.

FOR ALL VENDORS…

Can I bring my own generator for electricity?

No. If you need electricity, you will need to order it through StarEvents.

Can I bring my own tent?

Tents must be PLAIN WHITE with no logo, and must be weighed down. StarEvents is not responsible for weighing personal tents. If you do not have a plain white tent you can order on through StarEvents. Any vendor without a white tent will be asked to leave the event without a refund.

Can I move my tent after I have been placed?

No. Once you have been placed, you may not move.

What if I need more time to set up or tear down?

If you need any extra time to set up or tear down your site, let us know when you turn in your Vendor application and we can try to accommodate an earlier load-in time.

Am I allowed to display out front of my tent?

No. You are not allowed to display your products outside of the provided 10×10 area. If found vending outside of your booth you will be asked to remove the items, if you fail to comply then you will be charged a non-negotiable fee for the additional space you used.

Will you provide weights for my tent?

We will only provide water barrel weights for all RENTED tents. If bringing your own tent, you are in charge of bringing your own weights.

Can I share a booth space?

Yes. You can split a booth space, but this must be noted on your application.

What is the standard booth size?

Artisans, Merchants, and Non-Profits receive a 10ft x 10ft booth space.
Food vendor space varies by event. Please check your application.

Can I buy multiple booth spaces?

Yes. Pricing is based on a 10×10 booth space. Make sure to change your application accordingly and please keep in mind multiple spaces will still need to be approved. If you do not want those booths next to each other this must be indicated on your application.

Can I pay after the event?

No. All payment must be submitted in full before you are accepted into the event. You will not be allowed to load in for the event if your vendor fee is still unpaid.

When will I be charged for the event?

Payments will be charged/deposited only if accepted into the festival. Please note: if using a credit or debit card, you will see a pending charge when submitting the application – this is simply reserving the funds, not charging your account; however, the pending charge will stay on your account until you are accepted or denied.

Can I play music in my booth?

No. Amplified sound is not permitted unless approval is given in advance by StarEvents.

Do I get a discount for applying to multiple events?

Unfortunately, because we produce all events on behalf of different non-profits, we cannot offer discounts for multiple events.

When will I find out if I am accepted into an event?

Acceptance emails will be sent  about 1 week after the application deadline. See application deadline on event page. We will still accept late applicants. Please check the website to see if spaces are sold out. There will be a $50 late fee if applying after the deadline.

Can I rent equipment onsite at the event?

No, you will not be able to rent any equipment (tents, tables, chairs, etc.) onsite at the event. If you need equipment, please notify StarEvents no later than 2 weeks before the festival.

If it rains, does that mean the event is cancelled?

No. We are up and running rain or shine. If there is a severe thunderstorm or tornado watch in effect, a SE member will notify each vendor onsite.

When will I get my load in details?

Load in details will be emailed no later than the week of the festival. See load in details email date on event page.

Can I drop off my vendor application in person?

Yes. Please call 773-665-4682 to schedule an appointment. Otherwise, you can drop off applications through the mail slot at any time at our office: 1609 W Belmont Ave, Chicago, IL 60657

May I add anything else to my application once it's been submitted?

If you want to add a tent, electricity, chairs, etc. to your application please email info@StarEvents.com as soon as possible. We are not able to accommodate all requests made during the event.

Where can I find my booth space?

Booth spaces are located on the venue map, included in the email with your confirmation letter, which will be sent out within the week of the event. Please find a StarEvents team member for placement.

Why is my booth number and placement at the event different than what was given?

We try hard to make minimal changes to the map. However, due to unforeseen circumstances, vendor placement is not always finalized in the days leading up to the event. Find a StarEvents representative to help you fin your space on site.

What are the load in times?

Load in Information can be found in your load-in letter emailed at least one week in advance. You must follow these times as we need to get cars off the venue as quickly as possible. We ask that you arrive as close to the start of your load-in window time as each car will only have one hour until is asked to move to allow other vendors to load-in.

When are cars allowed on the venue for load out?

Cars will be allowed on the venue after all foot traffic is cleared, approximately one hour after the event closes.

Where is the closest parking?

Unfortunately, street parking is the closest option of availability. Tip: Remember some city streets only offer permit parking.

Is there overnight security?

Yes, overnight security monitors the venue. StarEvents is not responsible for lost or stolen items. 

FOR FOOD VENDORS…

Can I hang additional signage and menu banners?

No. If StarEvents is providing the menu banner then no additional signage is permitted hanging in the front above your booth on sign poles. However, you are permitted to hang signage below your booth and on the back or sides with permission. If you are found hanging additional signage then your $200 equipment check will be deposited.

How much should I charge for food?

There are no regulations for pricing. Most entrees will sell for $10-$20, depending on the event, location and food type.

How will the patrons pay for food?

It is up to you discretion if you will be taking just cash or card or both. Each Restaurant is responsible for collecting money directly from customer. We do not provide any POS systems.

Can I sell items that contain raw fish?

No.

Will ice be made available?

Yes, ice will be available on site for $5 at the beer booths. Orders will be cash & carry.
Dry Ice: As dictated by the City of Chicago Health Department guidelines, should dry ice be necessary to maintain the proper food temperature, it is the vendor’s sole responsibility to provide it.

Can I sell water?

Yes, unless otherwise noted in the application, ONLY if you are a food vendor.

Can I sell soda?

Yes, ONLY if you are a food vendor.

Can I rent cooking equipment from StarEvents?

No, you will go directly through our rental provider. If you are a food vendor and require additional equipment that’s not listed on our application, please place your order with Tablescapes HERE.

 

FOR ATTENDEES…

Can I pay with a credit card at the event?

Entry Fee– Cash or Venmo. You can find ATMs at every fest
Beer Booth– Cash or Credit Card. You can find ATMs at every fest
Food Vendors– Some are only cash, some can charge cards. Plan accordingly.
Merchant Vendors– Some are only cash, some can charge cards. Plan accordingly.
Children’s games/ rides– Only cash. You can find ATMs at every fest.

Where can I buy water or soda at the event?

Most food vendors will sell water and soda. All bars should have water available for purchase.

If it rains, does that mean the event is cancelled?

No. The event is open rain or shine. Only stages will be shutdown if there is lightning detected in the area. We will get up and running once lightning strikes are undetected for 20 minutes.

What's the band line-up?

Click on the event you’re interested in attending and scroll down to “The Full Line-Up” to see who’s playing when.

Is the event free?

Most events are free but donations are highly encouraged. Donations are collected via cash or Venmo and go towards supporting local non-profits and keeping the fests going. Please check out the specific event page regarding suggested donation.

Is there parking?

Most festivals do not have designated parking but there normally is some paid or free parking in the surrounding area. We recommend taking public transportation.

Will there be places to sit down?

Most festivals have café areas for seating but it is limited so make sure to wear comfortable shoes.

Can I bring my dog?

All of our street fests are dog friendly but per the city requirements they must be on a leash when not in a dog are. For events in private parks, make sure to take a look in the park website.

Is there a bag policy?

All bags are subject to search.

Is there anything I need to know about COVID-19 protocols?

StarEvents continues to make sure all the festivals are in accordance with Chicago’s latest public health guidelines. You currently do not have to show proof of vaccination or wear a facemask. Read more here.

What can I do to protect my health + safety at the events?

Be sure to:

  • Stay hydrated and drink lots of water
  • Wear sunscreen and a hat
  • Stay close to people you know
  • Follow instructions from event staff – they are here to help

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Wishing you joy, warmth, and all the festive feels Wishing you joy, warmth, and all the festive feels this season! Happy Holidays from our team to yours. ❄️❤️ Let’s make this season magical together!
Let's work together! Now is the best time to reach Let's work together! Now is the best time to reach out about that event you've been dreaming of. Chicagoland has trusted us for 28 years and you can too ✨
Chicago summers are unmatched! From lakefront view Chicago summers are unmatched! From lakefront views to epic summer festivals, there’s no better place to be. What is your favorite part about Chicago summer fests? ☀️🥳
Planning the ultimate holiday party?🎄❄ Let us Planning the ultimate holiday party?🎄❄ Let us help you find the perfect musician or entertainment to make it unforgettable! 🎶DM us today to bring your vision to life! 

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Spots are filling fast—don’t miss out! Message us or head to our "become a sponsor" page on our website to sponsor today. Let’s create something amazing together! 👏🎉

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Our 2024 version of Wrapped! Thank you to everyone Our 2024 version of Wrapped! Thank you to everyone that made this year special. Same time next year?
This is your reminder to shop local this holiday s This is your reminder to shop local this holiday season! 💓 #shoplocal
Every summer, we team up with our sister company, Every summer, we team up with our sister company, Chicago Entertainment Agency (CEA), to bring the best local Chicago bands to our festivals! 🌞 From energetic bands to talented singers, performers, and dancers, CEA helps us showcase the vibrant talent our city has to offer.

Planning your own event? Head over to CEA’s website to find a whole lineup of incredible local artists perfect to book for any occasion!🎤🎶
Throwing it back to all the vibrant, and amazing m Throwing it back to all the vibrant, and amazing moments at Chalk Howard Street Fest this past August! 🤩 From chalk art to live performances, we had an incredible time bringing the community of Rogers Park together for this fest! 🎨
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